Abella Home Health Solutions collects personal information that you provide to us directly – for example, when you call our office, submit a form on this website, request an assessment, or arrange care services. This may include your name, telephone number, email address, mailing address, and details about the care you or a family member requires.
We also collect standard technical information when you visit this website, such as your IP address, browser type, and the pages you view. This is collected automatically and is used to understand how the site is used.
We use the information we collect to respond to enquiries, arrange and deliver care services, communicate with you and your authorised representatives, process payments, maintain the records required of licensed providers in Florida, and improve our website and services.
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
We share personal information only where it is necessary. This includes sharing with caregivers assigned to provide your care, with health care providers involved in your care where you have authorised it, with service providers who assist us in operating our business under obligations of confidentiality, and where disclosure is required by law or by a regulatory authority.
Information relating to a client's health or care is treated as confidential. Access is limited to staff who require it in order to deliver or coordinate care, and all staff are bound by confidentiality obligations as a condition of employment.
This website uses cookies – small files stored by your browser – to help the site function correctly and to help us understand how it is used. You can refuse or delete cookies through your browser settings, though some features of the site may not work as intended if you do.
This website may contain links to other websites. We are not responsible for the privacy practices or content of any external site, and we encourage you to review the privacy policy of any third-party website you visit.
We take reasonable steps to protect personal information against loss, misuse, and unauthorised access or disclosure. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to provide services and to meet our legal, regulatory and record-keeping obligations, after which it is securely disposed of.
You may request access to the personal information we hold about you, ask that inaccurate information be corrected, or ask us to stop contacting you for marketing purposes. Authorisation for us to share information with a family member may be given, limited or withdrawn at any time.
We may update this privacy statement from time to time. The date shown at the top of this page indicates when it was last revised.
For any questions about this statement or how your information is handled, please contact our Bonita Springs office.
Abella Home Health Solutions
9990 Coconut Dr., Ste 202, Bonita Springs, FL 34135
Phone: (239) 484-0137
Tell us a little about the care you're looking for and one of our coordinators will get back to you – usually the same day. A few lines about who needs support and what kind of help would make a difference is enough to start the conversation.
We'll talk through the options, answer whatever you're unsure about, and arrange a free in-home assessment if you'd like to take the next step.
Not ready for that yet? We're just as happy to answer questions!